Data Driven. Securely Delivered.
We deliver customized data-driven solutions that allow you to communicate effectively and increase relevancy through new and existing channels. Powerful communications, delivered how your clients wish to receive it.
Multiple
Type II Certified Sites
2-D
Camera Verification Tech
100%
Regulatory Compliance
Omni
Channel Member Experience
Be Connected.
Be Relevant.
Smart Source Critical Communications offers a full suite of customized solutions, across all delivery methods, to help you reach each individual directly through the channels they use most.
Electronic Presentment
Digital e-statements and integrated text delivery of critical data.
Mail Outsourcing
Letter management, direct mail marketing, and workflow reporting.
Statement Advantage
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Variable graphic overlays
Enhance usability and visual appeal
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Database Integration
Establish a true one-to-one dialogue
-
Real-Time Access
Complete tracking for all deliverables
Custom Reporting
Dynamic Insert
Mineable Archival
Communications Lifecycle
A seamless journey from raw data to personalized omnichannel experiences, powered by real-time collaboration and AI.
Data Standardization
Improved data collection through one centralized platform for all inputs.
Page Composition
Static and variable data points managed via our self-service platform.
Document Editing
Real-time collaboration. Create, edit, and proof documents 24/7.
Content Management
AI-guided clarity and document template consolidation for consistency.
Production
Custom, data-driven messaging with accurate and timely delivery.
E-Delivery
Omnichannel solutions including email, text, and personalized videos.
Reporting
24/7 visibility accessed in one convenient portal for all workflows.
Final Result
Guaranteed Compliance & ROI
Outsourcing Capabilities
The proof is in the output. Best-in-class capabilities meet custom document outsourcing needs across all delivery methods.
Statements & Invoices
Dynamic statement printing with variable graphic overlays. Enhance the look and usability of your financial notices with true 1:1 intelligent messaging. We transition your billing from a cost center to a critical communication touchpoint.
1:1
Intelligent Messaging
E-Present
Digital Integration
Check Processing
Secure production of checks with OMR and 2-D barcode piece-level tracking. High-security print and reconciliation for absolute accuracy. Our facilities are built for the sensitivity required in financial disbursement.
2-D
Camera Verification
Secure
MICR Sourcing
Tax Form Printing
Time-critical and regulatory-compliant document handling for all tax requirements. Includes secure data processing and certified distribution. We handle the seasonal surge with ease and absolute data integrity.
IRS
Compliant Formats
Digital
Archive
Direct Mail
High-impact multichannel marketing campaigns. Expert data processing, postal discounting, and precision kit assembly for targeted outreach. We bridge the gap between digital data and doorstep impact.
-30%
Postal Presort Savings
Omni
Multi-channel Sync
Industry Solutions
Tailored critical communication workflows engineered for specialized regulatory and technology environments.
Credit Unions
Secure automated statement cycles and custom member notifications with SSAE 16 Type II compliance and integrated e-delivery for financial data integrity.
Healthcare
HIPAA-secure automated patient communications and custom e-delivery workflows designed for strict regulatory compliance and software integration.
Waste Mgmt
Automated secure billing and custom service alerts with integrated print, mail, and e-delivery solutions optimized for high-volume operational scale.
Propane Gas
Secure utility-grade automated billing and custom safety compliance notices with omnichannel e-delivery to stabilize recurring revenue cycles.
Pest Control
Custom automated print and mail and payment QR code integration for residential and commercial customers.
Governed by Excellence
Uncompromising Security.
Standard
SOC 2 TYPE II
Processing
PCI COMPLIANT
Accounting
SSAE 16
Healthcare
HIPAA REGULATED
Your Dedicated
Partners.
Our job is to make sure your critical data is delivered when you want it and how your clients wish to receive it. We are experts at bringing together both ready and customized solutions to deliver correct and secure information to your clients or members.