Healthcare Communications

AI-Powered Modern Patient Experiences

We provide solutions that elevate the patient’s experience and increase efficiency, productivity and revenue for the healthcare industry — from hospitals to specialized clinics and physician practices.

Smart Source Healthcare AI
Access & Entry Intelligent Scheduling
Healthcare AI Bot
Healthcare Call Center Professional

Easing The Healthcare System
By 10x

An AI Healthcare
Designed to Work for You.

Smart Source AI technology has the ability to completely change how your practice functions. It serves as a powerful multilingual assistant to the team members at doctor’s offices and hospitals, relieving their workload by taking care of routine tasks and providing patients with optimized assistance.

Data-Driven Insights

Our artificial intelligence system provides users with complete insights and data that they can use to improve their business and patient care.

Enterprise Scalability

We adjust to changes in seasonality or permanent growth quickly. No matter the traffic, you can count on our digital infrastructure to be there.

Machine Learning and AI to
Make Healthcare Better.

While the industry throws out complex terms like ML, RPA, and NLU, we boil it down to a straightforward concept: Digital Employees.

These AI-powered automations free care teams from hours of toggling between systems, answering repetitive phone calls, and manual EMR updates.

Authenticate Callers

We use AI to identify callers and verify their identity, ensuring only authorized individuals access their sensitive accounts.

View Patient History

Our AI can check a patient’s history and recommend a doctor or specific appointments based on that unique information.

Prescription Refills

Our AI-powered digital employees help your patients refill their prescriptions instantly without requiring return visits to the office.

Dozens of Other Uses

From patient registration to collecting POS payments, we help your practice become more efficient in every interaction.

88% of Patients Call

To make appointments, ask for prescription refills, and make payments.
We make sure every call gets answered.

Patient engaging with healthcare mobile app

Complete Lifecycle Management

The Digital Patient Journey.

STEP 01

Appointment Needed

STEP 02

Appointment Scheduling

STEP 03

Insurance Information

STEP 04

Appointment Reminders

STEP 05

Wayfinding / SmartNav

STEP 06

AI Integration Solutions

STEP 07

Onsite Intakes & POS

STEP 08

Virtual Agent Follow Up

STEP 09

Prescription Renewals

STEP 10

Lab Notifications

STEP 11

Coding & Claims

STEP 12

Satisfaction Survey

STEP 13

Self-Pay Statements

STEP 14

Collections

STEP 15

Financial Flexibility

STEP 16

Referrals Management

Resources & Literature

Click to view downloadable case studies, flowcharts, and technical documentation.

Case Study

A New Voice in Customer Service

How MWHC Utilized Digital Automation To Improve Their Patients Financial Experience

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Case Study

Innovation Award Finalist

Metro Community Health Center implementation and performance scaling results.

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Whitepaper

Generative AI Buyer’s Guide

Understanding high promises and high risks of Generative AI virtual agents.

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Analysis

Economic Impact of AI

How AI in healthcare improves operations and strengthens the economy.

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Ethics Brief

AI Ethics in Healthcare

A strategic focus on effective communication and trust in AI architectures.

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